Shipping policy

Shipping Policy

Processing Time

As our products are custom-made to order, please allow 3-5 business days for processing and production. The exact processing time may vary depending on the complexity of the item and order volume. We strive to complete each order with care and attention to detail.

Shipping Rates and Delivery

Shipping rates are calculated based on the destination, shipping method, and item weight. During checkout, you can select your preferred shipping option.

Please note that delivery times are estimates and may vary due to unforeseen circumstances beyond our control, such as weather delays or carrier issues.

Tracking Information

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer. Delivery times for international orders may vary depending on the destination country's customs process.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If your tracking information indicates that your package has been delivered, but you have not received it, please contact the carrier directly. We recommend choosing a shipping method that includes insurance for added protection.

Shipping Address

Please ensure that your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, the customer will be responsible for any additional shipping charges.